Privacy Policy

Who We Are

Our website address is: www.marblearchhealth.com

Data Controller

The data controller for this website is Bernard Conlon. You can contact him at bernard@maph.ie.

What Personal Data We Collect and Why We Collect It

Contact Forms

We collect data through contact forms to respond to your inquiries and provide information about our services. The data collected includes your name, email address, and message content.

Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you visit our website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

We use cookies to save your screen display choices. These cookies will last for one year.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.

Analytics

We use analytics tools to understand how our website is used. These tools may collect your IP address and browser user agent string.

Legal Basis for Processing Data

We process personal data to provide information to patients and families about our gynaecological services and treatments. The legal basis for processing your data includes consent (for cookies and marketing communications), performance of a contract (responding to inquiries and providing services), and legitimate interests (improving our website and services).

Who We Share Your Data With

We share your data with CRM and marketing tools to manage communications and improve our services. These third parties are required to comply with GDPR and ensure the security of your data.

How Long We Retain Your Data

We retain personal information collected through contact forms for 90 days to ensure we can respond to your inquiries and provide the necessary information.

What Rights You Have Over Your Data

If you have provided us with personal data, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. You also have the right to rectify incorrect data, restrict processing, and object to data processing.

Where We Send Your Data

Visitor comments and inquiries may be checked through an automated spam detection service.

Data Accuracy and Security Measures

We take all reasonable steps to ensure the accuracy of the data we collect and to protect it from unauthorised access, loss, or damage. Personal information is stored securely using industry-standard encryption and security measures.

Explicit Consent Mechanisms

We obtain explicit consent for cookies through a pop-up banner that allows you to accept or decline the use of cookies. For marketing communications, we use a clear opt-in mechanism to obtain your consent before sending any promotional emails.

Escalating Complaints

If you have any complaints regarding our privacy practices, you have the right to escalate your complaint to the Data Protection Commission (DPC) in Ireland. You can contact the DPC via their website at https://www.dataprotection.ie or by phone at +353 57 868 4800.

Additional Information

If you have any questions about this privacy policy or how we handle your personal data, please contact Bernard Conlon at bernard@marblearchhealth.com